If I have not replied to your last post after 36 hours, please then send me a P M. Your topic will be closed if you haven't replied within 4 days! Please stick with me until I give you the "all clear". The removal of malware isn't instantaneous, please be patient.
Please don't run any other scans, download, install or uninstall any programs while I'm working with you.ĭo not run online games while case is on-going. You can copy them to a CD/DVD, external drive or a USB-storage drive or flash/thumb drive Lets keep these principles as we go along.Īny files that cannot be replaced. I will guide you along on looking for potential malware. Reports will show me what all is going on. Keep in mind the Block actions are keeping your pc safe.
I do need a set of reports as listed below.
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